Fashion Nova Phone Numbers and Emails
Customer Service Number:
-
(323) 888-1071
Montebello, California
Send Message
Customer Service:
-
(818) 238-0022
Burbank, California
-
(323) 628-7368
Los Angeles, California
-
(818) 341-4600
Northridge, California
-
(818) 891-3400
Panorama City, California
Fashion Nova Emails:
Legal
Privacy Inquiries
Media
Technical Support
info@fashionnova.com
legal@fashionnova.com
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How to Contact Fashion Nova Customer Service?
Most Popular Number:
(323) 888-1071 Montebello, California
| Total calls: 25 941 | Issues resolved: 395 | Last call: May 25, 2023 |
What Is Fashion Nova 24/7 Customer Service?
The primary way to contact Fashion Nova customer service 24/7 is their Help Center. You can get assistance with all aspects of your business with the company through it. A mobile app is also a valuable tool for managing a Fashion Nova account 24/7. Using it, you will access your orders, track delivery, and get support from representatives.
Fashion Nova’s contact us form on the website offers support for multiple issues, including tracking, missing orders, information about products, and starting careers. You should select the concern section and then input your email, name, and the reason of the inquiry. The support representative typically responses within 24 hours.
How to Call Fashion Nova?
Fashion Nova has five California-based locations and an online marketplace where they serve clients worldwide. The Fashion Nova customer service phone numbers are not used for general troubleshooting. You may call it up if you have issues with Fashion Nova stores only. Dial (323) 888-1071 when your concern is connected with Montebello, (818) 238-0022 for a call to the Burbank store, (323) 628-7368 - Los Angeles, (818) 341-4600 - Northridge, (818) 891-3400 - Panorama City.
While Fashion Nova customer service number 24h is currently unavailable, you may address general customer service concerns using other methods, including email, mobile app, or social media accounts.
How to Speak to a Live Person at Fashion Nova?
The company support team has a wide range of options to reach a live person, but Fashion Nova customer service chat currently is not provided. The business has accounts on several social media platforms and provides quality support there. Facebook, Twitter, Instagram, YouTube, and Pinterest pages are good ways to keep track of the latest products and fashion trends.
Facebook, in particular, is an effective way of reaching out for general support from a live person. You can easily find them by username @Fashionnova and initiating dialog via Facebook Messenger. Also, clients can connect with the special Fashion Nova customer service page on Twitter under the handle @FashionNovaHelp. Click on the “message” button, describe your inquiries, and you will receive a response from the representative within 24 hours.
How to Email Fashion Nova?
Since the company does not provide a Fashion Nova customer service chat, you can use their email addresses. The company offers this approach of contact to non-urgent issues or general questions.
When you decide to send a direct message to the company, use the Fashion Nova customer service email info@fashionnova.com. You can submit a request to the Media department by sending an email to media@fashionnova.com. legal@fashionnova.com and privacy@fashionnova.com suit for legal issues, support@fashionnova.com for technical support. It may take 24-48 hours to get a response from them. An agent will reach out to you via email. So make sure to check your inbox time after time.
Contact Information
Fashion Nova Website:
- www.fashionnova.com
Fashion Nova Help Center:
- Visit contact page
Corporate Office Address:
Fashion Nova, LLC
2801 E. 46th Street
Vernon, California 90058
United States
Help in Social Networks:
Other Info (opening hours):
Other Locations:
8401 Van Nuys Blvd,
Panorama City,
California 91402,
United States
201 E Magnolia Blvd,
Burbank,
California 91502,
United States
9301 Tampa Ave,
Northridge,
California 91324,
United States
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Fashion Nova Customer Service Reviews
1.4 / 5
Bad
See all 21.6K reviews
Elizabeth O Bwx
My order was canceled but my Money has not been refunded into my account
1.3
I bought clothes and my order was canceled but my money has still not been refunded to and it has not reflected into my account yet.Thank you
Read full review
Shanelle J Cmp
Haven’t got any information about my order
Havent got any information about my order from it was place and its time for it to be deliver and I dont know if its even shipped as poor customer service
Read full review
How Good is Fashion Nova's Customer Service?
Daxx Bbz
Daxx Bbz
Feels Disappointed | May 24, 2023
Experience is not good at all
Read full quote
Hiyab W
Feels Neutral | May 24, 2023
The number is for the in person store so they can’t help you with online orders
Read full quote
Eldridge Nfp
Eldridge Nfp
Feels Satisfied | May 24, 2023
Because you always make things right, thus far!
Read full quote
Shakeita J
Shakeita J
Feels Disappointed | May 24, 2023
Bad business
Read full quote
Rayquan Gxm
Rayquan Gxm
Feels Disappointed | May 24, 2023
Very difficult contact customer service
Read full quote
Donnella Xhs
Donnella Xhs
Feels Disappointed | May 24, 2023
I did not receive my %50 off discount for downloading loading the app and accepting texts from Fashion Nova
Read full quote
Summary of Fashion Nova Customer Service Calls
160K TOTAL
CALLS
02:45 AVG CALL
DURATION
6% ISSUES
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Fashion Nova?
Shipping and Delivery Question:
- “Shipping issue”
- “Did not RECEIVE my package”
- “My order got shipped to the wrong address”
Return/ Replace Question:
- “Return”
- “Returns”
- “Returned a item questions”
Request for Information Question:
- “About my order I returned”
- “Check on a return”
- “My order I have questions”
Refund Question:
- “Refund”
- “Refund package”
- “Refunds”
Activation/ Cancellation Question:
- “Cancelación de pedido”
- “Cancel order”
- “I don't have an update on my "cancelled" order”
Payments and Charges Question:
- “I want to know if my order was put in it says reversal payment”
- “Charged to much for items”
- “Order not showing but I was charged”
Cards Question:
- “My gift card doesn't work”
- “Money was taken from my card and i didn't receive an order number”
- “Gift card”
Product/ Service Question:
- “Order defect”
- “Out of stock”
- “Damaged item i need to return”
Account Question:
- ““I order some clothes without making a account first and I don't know when there gonna be here””
- “I order some clothes without making a account first and I don't know when there gonna be here”
- “I want my money they took out my account”
Staff Question:
- “Customer service issues”
- “Customer service”
- “To speak with customer service”
Website/ Application Question:
- “The website will not let me get to return so that I can print the label”
- “My email address is wrong on your website; it needs to be changed and I can't edit it.”
- “Site for returns not working”
Employment Question:
- “Employment”
- “Job interview”
- “Payroll”
Other Question:
- “Issues with orderq”
- “1 (346) 213-5171”
- “I need to add my apt no”
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